For Immediate Release
August 8, 2002
Release # 02-226
Motorola Contact: Jeanne Russo (215) 323-1873
CPSC Media Contact: Scott Wolfson (301) 504-0580 Ext. 1189
CPSC Recall Hotline: (800) 638-2772
Motorola Recall Hotline: (866) 281-1588

CPSC, Motorola Inc. Announce Recall of Digital Cable Set-Top Boxes

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety
Commission (CPSC), Motorola Inc. Broadband Communications Sector, of
Horsham, Pa., is voluntarily recalling about 1 million DCT2000 digital
cable set-top boxes installed earlier this year. Pins in the rear of the
box that connect to the power cord could break, which could pose an
electric shock hazard to consumers.

CPSC and Motorola have not received any reports of these set-top
boxes causing shock or injury.

As previously announced, Motorola filed a preliminary report with
CPSC about the DCT2000 set-top boxes in June 2002. Digital cable
operators distributed these set-top boxes nationwide in conjunction with
digital cable services from March 2002 through June 2002.

These digital cable set-top boxes are black, about 17-inches wide
and 2.5-inches high. "MOTOROLA" and "INTERACTIVE DIGITAL COMMUNICATIONS"
are written on the front of the units. The model number, "DCT2000" is
written on the cover of the user guide that came with the box.
Motorola's DCT2000 set-top box provides cable subscribers access to
various digital, audio, and interactive TV services, including expanded
channel counts; digital-quality video and audio; interactive program
guides for viewing convenience and control; parental control; and
virtual channels for community and local information.

Consumers with these DCT2000 digital cable set-top boxes can
continue to use them as normal, but they should not remove the power
cord from the rear of the set-top box. If it is necessary to unplug the
boxes, power cords should always be unplugged from the wall outlet or
other energy source. Motorola estimates about 30,000 of these set-top
boxes have power cord pins that could break. Cable operators are
contacting their customers to determine if they have a set-top box
included in the recall that needs to be replaced. For more information,
contact your local cable provider or Motorola at (866) 281-1588 anytime,
or visit their web site at www.motorola.com/broadband.

To see a picture of the recalled product(s) and/or to establish a link from
your web site to this press release on CPSC's web site, link to the
following
address: http://www.cpsc.gov/cpscpub/prerel/prhtml02/02226.html